权变视角下的质量管理研究前沿探析
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外国经济与管理 2010 年 第 32 卷第 09 期, 页码：59 - 65
摘要
参考文献
摘要
在权变理论框架下,企业所采取的质量管理实践可能是有效的,也可能是无效的,这取决于企业所处的环境。本文首先对质量管理权变研究的定义及研究内容进行了回顾,在此基础上总结了质量管理权变研究中的变量及其测量方法,并对这些变量进行了分类;随后把当前的质量管理权变研究按研究内容分为三类,分别对这三类研究进行了述评,并明确了当前质量管理权变研究中存在的问题;最后提出了质量管理权变研究的未来发展方向。
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[2]Curkovic,S,Vickery,S,and Dr ge,C.Quality-related action programs:Their i mpact on quality performance andfirmperform-ance[J].Decision Science,2000,31(4):885-905.
[3]Kaynak,H.The relationship between total quality management practices and their effects on firmperformance[J].Journal of Ope-rations Management,2003,21(2):405-435.
[4]李钊,苏秦,宋永涛.质量管理实践对企业绩效影响机制的实证研究[J].科研管理,2008,29(1):41-47.
[5]Smith,P B,Misumi,J,Tayeb,M,Peterson,M,and Bond,M.On the generality of leadership style measures across cultures[J].Journal of Occupational Psychology,1989,62(2):97-109.
[6]Sitkin,S B,Sutcliffe,K M,and Schroeder,R G.Distinguishing control fromlearningin total quality management:Acontingencyperspective[J].Academy of Management Review,1994,19(3):537-566.
[7]Das,A,Handfield,R B,Calantone,RJ,and Ghosh,S.Acontingent viewof quality management:The i mpact of internationalcompetition on quality[J].Decision Science,2000,31(3):649-690.
[8]Sousa,R,and Voss,C A.Quality management practice:Universal or context dependent-[J].Production and Operations Mana-gement,2001,10(4):383-404.
[9]Sila,I.Examining the effects of contextual factors on TQMand performance through the lens of organizational theories:An em-pirical study[J].Journal of Operations Management,2007,25(1):83-109.
[10]Madu,C H,Kuei,C H,and Lin,C.Acomparative analysis of quality practice in manufacturing firms in the US and Tai wan[J].Decision Sciences,1995,26(5):621-635.
[11]Zhao,X,Yeung,AC,and Lee,TS.Quality management and organizational context in selected serviceindustries of China[J].Journal of Operations Management,2004,22(3):575-587.
[12]Joseph,I N,Rajendran,C,Kamalanabhan,TJ,and Anantharaman,R N.Organizational factors andtotal quality management-An empirical study[J].International Journal of Production Research,1999,37(6):1 337-1 352.
[13]Reed,R,Lemak,DJ,and Montgomery,J C.Beyond process:Quality management content and firm performance[J].Academyof Management Review,1996,21(1):173-196.
[14]Lee,C Y,and Zhou,X.Quality management and manufacturing strategiesin China[J].International Journal of Quality&Reli-ability Management,2000,17(8):876-898.
[15]Hendricks,K B,and Singhal,V R.Firmcharacteristics,total quality management,and financial performance[J].Journal ofOperations Management,2000,23(1):1-17.
[16]Fynes,B,and Voss,C.The moderating effect of buyer-supplier relationships on quality practices and performance[J].Interna-tional Journal of Operations&Production Management,2002,22(6):589-613.
[17]Singh,P J,Feng,M,and Smith,A.ISO9000 series of standards:Comparison of manufacturing and service organizations[J].International Journal of Quality&Reliability Management,2006,23(2):122-142.
[18]Silvestro,R.Towards a contingency theory of TQMin services:Howi mplementation varies on the basis of volume and variety[J].International Journal of Quality&Reliability Management,2001,18(3):254-288.
[19]Patin～o,H.Applying total quality to R&Dat Coors brewing company[J].Research Technology Management,1997,40(5):32-36.
[20]Kiella,ML,and Golhar,D Y.Total quality management in an R&D environment[J].International Journal of Operations&Production Management,1997,17(2):184-198.
引用本文
宋永涛, 苏秦, 程子潇. 权变视角下的质量管理研究前沿探析[J]. 外国经济与管理, 2010, 32(9): 59–65.
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