职场攻击行为研究探讨
5938 
816
外国经济与管理 2007 年 第 29 卷第 09 期, 页码：42 - 49
摘要
参考文献
摘要
职场攻击行为是当前西方管理学界的研究热点,指的是组织中的个体故意对组织或组织中的他人造成伤害的行为。本文首先澄清了职场攻击行为的定义与分类,介绍了职场攻击行为的不同理论研究视角,以及职场攻击行为的预测因子;然后分析了职场攻击行为的消极影响,并提出了企业在人力资源管理实践中对职场攻击行为加以控制的方法;最后对当前职场攻击行为研究中存在的问题进行了分析,并指出了该领域的未来研究方向。
[1]Douglas,S C.Individual and situational workplace antecedents to workplace aggression:A model and test[D].The Florida State Uni-versity,PhD thesis,2004.
[2]Caproni,P J.Gendered and hierarchical views of workplace aggression[D].Yale University,PhD thesis,1990.
[3]Farrell,G A,Bobrowski,C,and Bobrowski,P.Scoping workplace aggression in nursing:Findings from an Australian study[J].Journal of Advanced Nursing,2006,55(6):778-787.
[4]Baron,R A,and Neuman,J H.Workplace violence and workplace aggression:Evidence of their relative frequency and potential cau-ses[J].Aggressive Behavior,1996,22:161-173.
[5]Robinson,S L,and Bennett,R J.A typology of deviant workplace behaviors:A multi-dimensional scaling study[J].Academy ofManagement Journal,1995,38:555-572.
[6]Bennett,R J,and Robinson,S L.Development of a measure of workplace deviance[J].Journal of Applied Psychology,2000,85:349-360.
[7]Hershcovis,M S,Turner,N,and Barling,J.Predicting workplace aggression:A meta-analysis[J].Journal of Applied Psychology,2007,92(1):228-238.
[8]O’Leary-Kelly,A M,Griffin,R W,and Glew,D J.Organization-motivated aggression:A research framework[J].Academy ofManagement Journal,1996,21(1):225-253.
[9]Martinko,M J,and Zellars,K L.Toward a theory of workplace violence and aggression:A cognitive appraisal perspective[A].inGriffin,R W,O’Leary-Kelly,A,and Collins,J(Eds.).Dysfunctional behavior in organizations:Violent and deviant behavior[C].Stamford,CT:JAI Press,1998:1-42.
[10]Beugre,C D.Reacting aggressively to injustice at work:A cognitive stage model[J].Journal of Business and Psychology,2005,20(2):291-302.
[11]Douglas,S C,and Martinko,M J.Exploring the role of individual differences in the prediction of workplace aggression[J].Journalof Applied Psychology,2001,86(4):547-596.
[12]Coombs,W T,and Holladay,S J.Understanding the aggressive workplace:Development of the workplace aggression tolerancequestionnaire[J].Communication Studies,2004,55(3):481-497.
[13]Wilkerson,J M.An attribution-centered model of observers’reactions to workplace aggression[D].Georgia Institute of Technolo-gy,PhD thesis,2001.
[14]Hepworth,W,and Towler,A.The effects of individual differences and charismatic leadership on workplace aggression[J].Journalof Occupational Health Psychology,2004,9(2):176-185.
[15]Yperen,N W,Van,H M,and Zweers,M.Injustice and employees’destructive responses:The mediating role of state negative af-fect[J].Social Justice Research,2000,13:291-312.
[16]Raver,J L.Behavioral outcomes of interpersonal aggression at work:A mediated and moderated model[D].University of Mary-land,College Park,PhD thesis,2004.
[17]Geddes,D,and Baron,R A.Workplace aggression as a consequence of negative performance feedback[J].Management Communi-cation Quarterly,1997,10(4):433-454.
[18]Sablynski,C J.The effects of attributions and perceived organizational response on observers of workplace bullying[D].Universityof Washington,PhD thesis,2002.
[19]Greenberg,L G.Predicting employee aggression:The roles of person behaviours and workplace factors[D].Queen’s University atKingston,MA thesis,1995.
[20]Galperin,B L.Determinants of deviance in the workplace:An empirical examination in Canada and Mexico[D].Concordia Universi-ty,PhD thesis,2002.
[2]Caproni,P J.Gendered and hierarchical views of workplace aggression[D].Yale University,PhD thesis,1990.
[3]Farrell,G A,Bobrowski,C,and Bobrowski,P.Scoping workplace aggression in nursing:Findings from an Australian study[J].Journal of Advanced Nursing,2006,55(6):778-787.
[4]Baron,R A,and Neuman,J H.Workplace violence and workplace aggression:Evidence of their relative frequency and potential cau-ses[J].Aggressive Behavior,1996,22:161-173.
[5]Robinson,S L,and Bennett,R J.A typology of deviant workplace behaviors:A multi-dimensional scaling study[J].Academy ofManagement Journal,1995,38:555-572.
[6]Bennett,R J,and Robinson,S L.Development of a measure of workplace deviance[J].Journal of Applied Psychology,2000,85:349-360.
[7]Hershcovis,M S,Turner,N,and Barling,J.Predicting workplace aggression:A meta-analysis[J].Journal of Applied Psychology,2007,92(1):228-238.
[8]O’Leary-Kelly,A M,Griffin,R W,and Glew,D J.Organization-motivated aggression:A research framework[J].Academy ofManagement Journal,1996,21(1):225-253.
[9]Martinko,M J,and Zellars,K L.Toward a theory of workplace violence and aggression:A cognitive appraisal perspective[A].inGriffin,R W,O’Leary-Kelly,A,and Collins,J(Eds.).Dysfunctional behavior in organizations:Violent and deviant behavior[C].Stamford,CT:JAI Press,1998:1-42.
[10]Beugre,C D.Reacting aggressively to injustice at work:A cognitive stage model[J].Journal of Business and Psychology,2005,20(2):291-302.
[11]Douglas,S C,and Martinko,M J.Exploring the role of individual differences in the prediction of workplace aggression[J].Journalof Applied Psychology,2001,86(4):547-596.
[12]Coombs,W T,and Holladay,S J.Understanding the aggressive workplace:Development of the workplace aggression tolerancequestionnaire[J].Communication Studies,2004,55(3):481-497.
[13]Wilkerson,J M.An attribution-centered model of observers’reactions to workplace aggression[D].Georgia Institute of Technolo-gy,PhD thesis,2001.
[14]Hepworth,W,and Towler,A.The effects of individual differences and charismatic leadership on workplace aggression[J].Journalof Occupational Health Psychology,2004,9(2):176-185.
[15]Yperen,N W,Van,H M,and Zweers,M.Injustice and employees’destructive responses:The mediating role of state negative af-fect[J].Social Justice Research,2000,13:291-312.
[16]Raver,J L.Behavioral outcomes of interpersonal aggression at work:A mediated and moderated model[D].University of Mary-land,College Park,PhD thesis,2004.
[17]Geddes,D,and Baron,R A.Workplace aggression as a consequence of negative performance feedback[J].Management Communi-cation Quarterly,1997,10(4):433-454.
[18]Sablynski,C J.The effects of attributions and perceived organizational response on observers of workplace bullying[D].Universityof Washington,PhD thesis,2002.
[19]Greenberg,L G.Predicting employee aggression:The roles of person behaviours and workplace factors[D].Queen’s University atKingston,MA thesis,1995.
[20]Galperin,B L.Determinants of deviance in the workplace:An empirical examination in Canada and Mexico[D].Concordia Universi-ty,PhD thesis,2002.
引用本文
龙立荣, 周浩. 职场攻击行为研究探讨[J]. 外国经济与管理, 2007, 29(9): 42–49.
导出参考文献，格式为：
上一篇：国外在职消费研究述评
下一篇：智力资本理论研究新进展
