面对不确定性环境的变化,企业越来越多地依赖于日常交往中的组织创造性活动来应对危机和把握机遇。当前西方主流文献主要集中于组织创造力的影响机制研究,很少去揭示组织创造力产生的日常行为机理;然而,不顾及他人感受的组织创造性行为,势必会破坏日常交往的正常运作,对组织创造力消极影响。人与人之间在日常交往中彼此顾及对方感受而表现出来的“恭敬、撙节和退让”的礼让行为,可能利于组织创造力产生。为此,本文以遵循人情关系的日常交往为视角,选取某科技型企业的日常组织活动为研究对象,通过质性研究方法,探究礼让行为塑造组织创造力的内在机制。研究发现,遵从关系规则的礼让行为,不仅通过拓展组织知识边界和改变组织行为,促进新想法产生,而且在维持关系的人情交往中,有利于新想法的产生及其价值共创,从而塑造组织创造力。因而,本研究拓展了组织创造力理论研究,也对企业提高组织创造性潜力具有一定的指导意义。
礼让行为能塑造组织创造力吗?——基于企业日常交往的探索性研究
摘要
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引用本文
潘安成, 王智谦. 礼让行为能塑造组织创造力吗?——基于企业日常交往的探索性研究[J]. 外国经济与管理, 2018, 40(8): 98-111.
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