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【With the same tag:【work centrality】 Found 2 articles】 /Page Order by: Asce Desc

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MARKETING | F270

How to Respond to Complaints? The Impact Mechanism of Customer Complaints on Employee Prosocial Service Behaviors

Liu Dewen, Gao Weihe, Zhou Chunyang

The current highly-uncertain service environment and frequent customer complaints continue to exacerbate the work crisis of front-line employees in the service industry. This means that fr...

First published at: Feb 20, 2023

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doi:10.16538/j.cnki.fem.20220729.301

Foreign Economics & Management, Vol. 45, Issue 02, pp. 57 - 81

| F270

Can Accounting Conservatism Be Contagious? Analysis from the Perspective of Network Centrality

Zhao Yan, Hou Rui, Chen Yi

As a traditional principle, conservatism principle is also known as prudence principle. It refers to the fact that in the market economy, due to the great risks and uncertainties the econo...

First published at: Aug 01, 2020

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doi:10.16538/j.cnki.fem.20200508.201

Foreign Economics & Management, Vol. 42, Issue 08, pp. 139 - 152

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