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Home  >  Same Tag Articles
【With the same tag:【service ecosystem】 Found 2 articles】     /Page   Order by:   Asce   Desc   
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  MARKETING  |  F270
Negatively-valenced Customer Engagement Research:A Review and Prospects
Zhu Liye, Yuan Denghua, Li Chunyu, et al
Negatively-valenced customer engagement (hereafter, NVCE) refers to customers’ unfavorable thoughts, feelings, and behaviors towards a firm during their interactions with it. In recent ye...
First published at: Jul 20, 2024
View: HTML | PDF | Download PDF(1082.2 KB) | ESI
doi:10.16538/j.cnki.fem.20231210.301
Foreign Economics & Management, Vol. 46, Issue 07, pp. 120 - 134
    |  F270
The Evolution and Prospects of Value Co-creation Research: A Perspective from Customer Experience to Service Ecosystems
Jian Zhaoquan, Linghu Kerui, Li Lei
Value co-creation refers to a dynamic process of co-creating value through service exchange and resources integration by value creation agents. Value co-creation is an important topic in m...
First published at: Sep 20, 2016
View: HTML | PDF | Download PDF(1163.5 KB) | ESI
doi:10.16538/j.cnki.fem.2016.09.001
Foreign Economics & Management, Vol. 38, Issue 09, pp. 3 - 20

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Journal of Finance and Economics
Foreign Economics & Management
Journal of Shanghai University of Finance and Economics
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