白长虹, 李中, 王潇. 西方精益服务理论研究与发展综述[J]. Foreign Economics & Management, 2010, 32(10): 27–33.
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Foreign Economics & Management
LiZengquan, Editor-in-Chief
ZhengChunrong, Vice Executive Editor-in-Chief
YinHuifang HeXiaogang LiuJianguo, Vice Editor-in-Chief