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【With the same tag:【顾客感激表达】 Found 1 articles】
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HUMAN RESOURCE MANAGEMENT
| F270
The Impact of Customer Gratitude Expression on Employee Working Outcomes and Its Mechanism
Wang Qiqi
,
Li Zengxin
,
Liu Jun
In recent years, research on customer behaviors has raised increasing attention among scholars. Totally, the focus of customer research witnessed a conversion from customer-company relatio...
First published at: Aug 20, 2021
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(868.3 KB) |
ESI
doi:
10.16538/j.cnki.fem.20210104.105
Foreign Economics & Management
, Vol. 43, Issue 08
, pp. 121 - 137
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Journal of Shanghai University of Finance and Economics
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