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Same Tag Articles
【With the same tag:【service quality】 Found 2 articles】
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| F270
Service-oriented Human Resource Management: A Literature Review and Agenda for Future Research
Wang Zhen
,
Zhang Yuqi
Service-oriented human resource management(service-oriented HRM)refers to a series of HRM practices which are implemented in order to elicit and deliver high-quality services by organizati...
First published at: Feb 20, 2017
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(909.1 KB) |
ESI
doi:
10.16538/j.cnki.fem.2017.02.007
Foreign Economics & Management
, Vol. 39, Issue 02
, pp. 86 - 101
| F270
How Does Human-computer Interaction Impact Customer Perceived Electronic
Service Quality
? An Empirical Research Based on 634 Samples of Guangdong and Guangxi Provinces
Li Lei
,
Zhao Xia
,
Jian Zhaoquan
How human-computer interaction impact customer perceived electronic service quality is an important issue needed to consider by electronic service enterprises. Combining service dominant l...
First published at: Jan 20, 2017
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(871.0 KB) |
ESI
doi:
10.16538/j.cnki.fem.2017.01.008
Foreign Economics & Management
, Vol. 39, Issue 01
, pp. 96 - 113
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