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  HUMAN RESOURCE MANAGEMENT  |  F270
The Impact of Customer Gratitude Expression on Employee Working Outcomes and Its Mechanism
Wang Qiqi, Li Zengxin, Liu Jun
First published at: Aug 20, 2021
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doi:10.16538/j.cnki.fem.20210104.105
Foreign Economics & Management, Vol. 43, Issue 08, pp. 121 - 137
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