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【With the same author name:【张初兵】 Found 3 articles】 /Page Order by: Asce Desc

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| F270

A Literature Review of Social Media Complaints and Future Prospects

Zhang Chubing, Zhang Zhuoping, Han Shenghao, et al

In recent decades, with the rapid development of social media, dynamic and real-time consumer social media complaints have become ubiquitous. At present, the social media complaint is a ma...

First published at: Dec 20, 2020

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doi:10.16538/j.cnki.fem.20200907.301

Foreign Economics & Management, Vol. 42, Issue 12, pp. 72 - 88

| F270

A Literature Review of Social CRM and Future Prospects

Zhang Chubing, Han Shenghao, Li Na

In recent years, based on the current status and development prospects of social media technology applications, as well as the reality that enterprises are beginning to operate within the ...

First published at: Apr 01, 2019

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doi:10.16538/j.cnki.fem.2019.04.006

Foreign Economics & Management, Vol. 41, Issue 04, pp. 71 - 84

消费者努力研究述评与展望

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Foreign Economics & Management, Vol. 37, Issue 09, pp.

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